FAQ

For questions, concern or just to say hello, contact us at 
support@planningcitystickers.com
When will my order ship?

Processing Times are listed on the top of the main page. As well as the terms agreed on during checkout

Pricing Errors 

We reserve the right to refund any item that is incorrectly priced on the site. Prices are updated manually although we verify before making a listing active if there is a price error we will refund that item.

Can orders be combined?

Please keep in mind that we are a ready to ship shop. Therefore most orders may ship same day, once an order has been started we will not be able to combine orders.

Incorrect address & Re-Ships

Please make sure all information is correct before placing your order. We cannot make any changes once an order is placed. If an order is sent back, customer is responsible for paying the additional cost to re-ship. Once a package has been marked delivered we cannot replace the order.

Returns or Exchanges 

Due to the nature of our product, we do not accept any returns or exchanges.

Cancellations

Please contact us immediately if you wish to cancel. We begin working on orders immediately, cancellations are done on a case by case basis. Once we have started pulling your items we cannot cancel. Please contact us if you have any issues.