Missing Items/ Product Defect

We regularly check our stickers for any defects, but sometimes mistakes slip through the cracks! We apologize for this inconvenience, and want to make things right. Please contact us with your order number, full name, description of the issue, and photo proof within 3 days of receiving your order. Please note that stickers can be off cut by a tiny bit, due to the nature of the Silhouette Machines, we not consider this a defect. 


Foiled Items: 

Please keep in mind that due to the nature of the foil application, foiling may contain minor imperfections, such as black spots or areas that appear like small scratches. These issues are not considered a defect 


Please note in the event that an issue arises we may send a return label for items to be returned for a replacement.